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Technical Support
KRUSADE is dedicated to delivering top-tier technical support to ensure the utmost reliability and performance of our electric scooters. The company has undertaken significant structural enhancements in the design of their products, focusing on the foldability of the vehicle and the sturdiness of the handle to enhance both portability and durability.
The electric control system, comprising a lithium battery pack and a sinusoidal controller vector motor, has been meticulously optimized to excel in efficiency, energy conservation, safety, and user convenience. This cutting-edge technology results in a more efficient, dependable, and smooth riding experience for users.
KRUSADE, a prominent leader in the electric scooter manufacturing and supply industry, is unwavering in its commitment to delivering world-class technical support to its valued customers.



Marketing Support
After entering into a distribution agreement, Krusade offers comprehensive support to their distributors to facilitate a smooth understanding and promotion of their products. This includes providing marketing materials such as product videos and images, enabling distributors to quickly familiarize themselves with the products.
Upon the distributor placing an order, Krusade goes a step further by offering complimentary accessories. We allows for the exchange of product accessories within a specified timeframe, ensuring flexibility and customer satisfaction.
To further enhance the dealer experience, we maintains an accessible customer service team and a team of experienced engineers, readily available to assist with repairs and after-sales services. This commitment to service ensures that dealers can provide exceptional support to their customers.
Once Krusade establishes a dealer agreement, they embrace the dealer as an integral part of their team. Krusade’s dedication shines through in their efforts to provide thorough product training and comprehensive after-sales services, reinforcing their commitment to dealer success.”

After-sales Support
After doing distribution agreement, Krusade goes the extra mile to support its distributors in effectively understanding and promoting their products. They provide valuable marketing materials, including product videos and images, to expedite the distributor’s product knowledge.
Upon the distributor placing an order, Krusade offers a generous assortment of complimentary accessories. The more sales a distributor achieves, the greater the number of accessories they can receive, incentivizing high performance. Additionally, Krusade allows for the exchange of product accessories within a specified time frame, ensuring flexibility and customer satisfaction.
Krusade‘s unwavering commitment to dealer success is evident through their readily available customer service team and dedicated engineers who are always on hand to assist with repairs and after-sales services.
Once a dealer agreement is established with Krusade, the dealer is embraced as an integral part of the Krusade team. Krusade prioritizes providing comprehensive product training and robust after-sales services to ensure the dealer’s success and satisfaction.”



General Support
Contact Information: Find our company’s general contact information, including office addresses, phone numbers, and email addresses for inquiries not covered in specific support categories.
Live Chat: Explore the option of adding a live chat feature to our website for real-time assistance, ensuring quick responses to immediate customer questions and concerns.
FAQs: Access a comprehensive section of Frequently Asked Questions (FAQs) that cover various topics related to our company, policies, and other common queries frequently asked by our customers.
Feedback and Suggestions: Share your valuable feedback and ideas with us through our feedback form. Your input helps us enhance our products and services, making your experience even better.
